Terms & Conditions
Please read carefully before placing your order with Sastra Invitation Cards.
By placing an order with Sastra Invitation Cards, you agree to the following terms and conditions. These terms govern the purchase, production, and delivery of all wedding cards and invitation products.
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Order BookingOnce an order is placed, it cannot be cancelled or exchanged. Production begins immediately upon order confirmation.
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Proof ReadingCustomers are requested to check the proof thoroughly and approve it at the specified time. If not approved on time, the delivery date will be postponed accordingly.
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Delivery ScheduleOur aim is to deliver the goods on time. However, delivery dates may change due to unforeseen circumstances or natural disturbances.
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Printing MattersPlease provide us correct and complete matter at the first instance to avoid delays and additional revisions.
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MaterialsThough we try to achieve perfect color match to the sample, there will be unavoidable variation in shades (especially Ivory, Gold, Silver & Red) and weight of the Paper/Board from the Mill/Handmade unit.
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Printing ColoursWe take utmost care in executing your valued orders. There will be slight variation in printing colours which is due to various raw material inputs.
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Material WastageIn the process of printing, there is likely a wastage of 2% to 3% which cannot be avoided. This is globally accepted in the printing industry.
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ComplaintsPlease inform us of any complaint within 24 hours of your delivery. Late complaints may not be entertained.
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Kind AttentionAll boards (Metallic, Handmade, Imported Boards & Papers) will tend to unavoidable variations such as colors, shades, thickness, stiffness and bulkness due to various raw material inputs while manufacturing. Kindly bear with us for any inconvenience.
Key Points to Remember
Timely Approval
Approve proofs on time to ensure your order is delivered as scheduled.
Accurate Information
Provide complete and correct details at first instance for smooth processing.
Color Variations
Minor color and material variations are natural and globally accepted.
Report Issues Quickly
Inform us of any complaints within 24 hours of delivery.
By placing an order, you acknowledge that you have read, understood, and agree to these terms and conditions. We recommend reviewing our exchange and payment policies before ordering.
Related Policies
- Exchange & Return Policy - Learn about our exchange and return procedures
- Payment Policy - Information about payments and security
- Privacy Policy - How we handle your personal information
Have Questions?
If you have any questions about our terms and conditions, please don't hesitate to reach out to us.
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